Make the Switch to VoIP [Infographic]
VoIP (Voice over Internet Protocol) is essentially an Internet phone. Instead of using a landline connection, you use the Internet to communicate. It’s simple, cheaper to maintain and provides high quality call connections. Business VoIP packages are available from almost every provider and their success has been repeatedly proven.
A Fast Growing Industry:
The industry has grown by 15% each year since 2009. That kind of growth within an industry is impressive, and it’s not hard to see why it has grown so quickly. Research through polling has shown that 40% of VoIP customers reduced their local costs, while an enormous 90% have saved on their international calls. It’s clear that VoIP is better value for money than previous systems. In addition, employers have found an average of 3.9 hours increased productivity per week from each employee after the VoIP system has been installed. This is almost certainly due to features such as auto attendant which reduces the amount of time employees spend passing calls around, or the ability to use a do not disturb function to allow uninterrupted, focused work. You can even bring two remote offices together.
Between 2009 and 2014 the industry in the USA alone grew from $1.64 billion to $3 billion in revenue. The worldwide VoIP industry is predicted to be worth an estimated $136.76 billion by the end of 2020.
Find me / follow me call routing: If you travel a lot and work on the go, you’ll find this feature really helpful. Find me / follow me stops callers from being directed to your voicemail if you, for example, don’t pick up your office telephone. You can set numbers for the system to try such as your cell phone or the phone number of a different colleague that you work closely with. Only once all the numbers on the set list have been tried will the call be sent to voicemail.
Voicemail to email transcription: This feature converts voicemails left on your system to emails so you can read them in your own time. It will also record the name and number of the caller, meaning you’ll have all the information you need in a hassle free format.
Upgrade building security with entry buzzer integration: By connecting your VoIP to your security system and using the entry buzzer integration feature, you can quickly and easily identify people trying to come into your building. You can even grant them entry from your phone. This will ensure that not only your virtual communications are safe, but your physical, real world buildings and personnel are too.
Auto attendant: Using auto attendant instead of a receptionist or multiple receptionists reduces the number of people you need to operate your communication systems. Auto attendant directs customers and clients to the right department or extension based on them answering questions asked by the automated service. This is cost effective and often creates better business relationships as it reduces hold time for the client or customer.
VoIP offers your business convenient features that your landline phone cannot. It has emerged as the frontrunner for telecommunications. Regardless of your businesses size or needs, VoIP will make your life easier and more affordable.
Want to try VoIP now for your business? Vonage Business Solutions will save you at least 30% over your traditional carrier. Try it now! Want to know more about Vonage Business Solutions? Check out our review here!