VoIP Phone Service: Perfect for Small Businesses
Today’s businesses need flexible communications systems to keep up in a highly competitive market. Voice over Internet Protocol (VoIP) phone service is a multifaceted solution that integrates with existing broadband Internet connections to provide a range of features not available from traditional landlines. There are a number of VoIP providers that cater specifically to business customers.
Benefits of VoIP as a Business Phone Service System
Instead of using telephone wires, VoIP phone services translate voice and other data into digital packets which are sent via the Internet and decoded on the receiving end. This gives you access to benefits such as:
• The ability to make calls from a phone or via computer software
• Virtual phone numbers with regional area codes
• Call forwarding across multiple devices to reduce missed calls
• Forwarding of faxes and voicemail to email
• Advanced phone conference features
• Interactive options for long-distance collaboration
Plus you get all the features you’re used to, including caller ID, call conferencing and standard voicemail. Thanks to the use of Internet pathways instead of a hardwired connection, VoIP providers are able to offer this list of services for much less than what you’re paying for your regular phone system.
How Do Businesses Use VoIP?
VoIP phone services are completely portable and can be accessed at any location with a broadband connection. That means you can be in the office even if you’re thousands of miles away, and both employees and clients can reach you at your regular business number. It’s like having an international phone service without the high price tag.
To make sure that all incoming calls are properly handled, VoIP services offer advanced call screening. Any incoming call may be transferred to another phone line, a cell phone or voicemail depending on who the caller is. Features such as hold music and automated menus make it easier to handle high volumes of calls and ensure that callers are directed to the correct department within your company.
The reason why businesses can also use VoIP to create a second virtual location to which calls can be re-routed in the event of an onsite equipment failure or other emergency. This backup cuts down on business lost due to downtime, an especially big concern when your business is small and every phone call counts. The complete list of VoIP features is always available no matter where you take your calls.
Implementing a VoIP Business Phone Service
Putting VoIP in place for your business is usually a simple process. As long as you already have a reliable broadband connection hooked up with enough bandwidth to handle the expected call volume, you can choose to upgrade to VoIP phones or install adapters on existing phones. Your chosen VoIP provider handles everything pertaining to incoming and outgoing calls, and you have access to settings through an online administrator panel. It’s a seamless switch that gives you a host of helpful features without a lot of hassle.
VoIP takes your business phone system to the next level with rich features that allow you to expand beyond a traditional office setting. Whether communicating from another country, collaborating with telecommuting employees or making a simple inter-office call, VoIP provides everything you need to run your business more efficiently.
Maximize Your Team Members
One of the constant plagues of a small business is being understaffed. There’s always too much to do and not enough time/resources to do it. Fortunately, with a VoIP phone system, that is no longer a problem because you can answer calls wherever you are and at any time of day.
The call-forwarding feature allows you to tell the system to ring multiple phones either all at once or one after another. This ensures that someone will answer, no matter where they are. You can designate after how many rings the call is transferred, to which phone line it will be directed and what the caller will hear during the transfer. It can even be seamless, so the caller will never know that you are answering your cell phone from outside the office.
It’s All About the Money
Cost is a perpetual concern for everyone, but especially for the small business owner, and that’s why a small business VoIP phone system is one of the keys to your success. Cutting corners is never easy, but implementing a Voice over Internet Protocol phone system will ensure that phone bills are reduced dramatically (in particularly, those costly long distance calls to potential customers or overseas clients) and productivity is increased exponentially. All this without having to figure out ways of cutting back on important resources, expenses or activities.
Efficiency to a T
Small office phone systems are the wave of the future because they give you a number of tools to increase your efficiency. Reports allow you to see what’s going well and what needs to be changed, voicemail transcription enables you to keep organized records of all the important information that often gets lost in the shuffle of message to paper, and text to voice transfer even allows you to check voicemail while driving – maximizing your time and efficiency in every way.
Get on The System Now
The advantages of VoIP for businesses are clear. With so many phone systems for small businesses available, it’s hard to know which one to choose. Begin by reading our expert reviews of the top 10 best VoIP System providers.