Top 4 VoIP Security Tips for your Business

Almost every week, you hear stories in the news about a big company being hacked and millions of people's details are stolen. Computer security is a big deal, and rightly so. VoIP technology can leave your business vulnerable. Here's how your business can stay secure with VoIP.

improve security in your business

1. Stay Up to Date

When VoIP software and hardware manufacturers find problems, they issue security updates that you can download with a fix.

That said, it's so much easier to stop a problem from happening in the first place, rather than it fixing it after the event. Stay informed by reading how to do this in the manufacturer's instructions. Be vigilant and check often.

If hackers do get in, you can be sure they will build up big costs which you’ll have to pay for. One notable scam is getting computers to ring premium rate phone numbers, which the hackers own, racking up profits for them.

2. Be Pro-Actively Secure

If you're not using a dedicated VoIP handset for your VoIP calls, it's more than likely you'll be using either your laptop or desktop in with headphones and a microphone.

You should consider installing (or activating any inbuilt) firewall and antivirus programs. Firewalls make sure your computer closes as many points of possible connection between you and potential hackers. By doing this you prevent the hacker from communicating with your computer; they cannot take it over.

Anti-virus programs recognize viruses before they do any damage. If a virus takes hold, it opens up your computer so that hackers can control it.

Firewalls and antivirus programs are essential in this day and age, so make sure yours are up-to-date, or check out the market leading software that best suits you.

3. Use Strong Passwords

Any password consisting of just letters and numbers and with fewer than 8 characters can be cracked in a week or two by hardware you can buy right now for $1,000.

12 characters would take a few years. 20 characters would take more time than the universe has been in existence. You get the idea.

Keep your system secure with an airtight password

A good analogy to bear in mind is to think of your password as your house keys. You wouldn't leave them hanging around or give out copies to random strangers on the street.

Password managers are all the rage these days and let you keep all your various passwords in a virtual safe on your computer. So long as your password to this is kept secure at all times and is impossible to guess, then you can have great security without having to remember 100’s of passwords.

4. Set Alerts and Limits on Your VoIP Usage

Nearly all VoIP companies will allow you to set daily caps on your call spend. This can be by restricting the maximum length, cost, or type (no premium rate) of each individual call.

Setting these is simple. It's also a good idea from a financial point of view, as well as a security one. You can get texts that alert you to any unusual activities, such as calling overseas numbers or incorrect password attempts.

So there you have it. If you activate all of the security measures from your VoIP provider, it’s very tough indeed to take you and your company for a ride. It alerts you to potential hacks, even if they are unsuccessful. Why not take a look at the leading VoIP providers today? You can compare their security features in our expert reviews.

 

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