Compare the Best PBX Phone Systems of 2017

A PBX phone system enables your company to save money by sharing external phone lines. We've ranked
and reviewed the top PBX systems so that you can select the right one for your business' needs.

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ProviderFeaturesUser RatingOur Score
Best for PBX
  • Cloud PBX means hassle-free hosting for businesses of all sizes
  • One flat fee per user
  • Seamless integration with apps and CRMs
9.9
Market Leader
  • Free phone offer for new customers
  • Complete mobile integration
  • Online meetings which include screen sharing
9.6
  • Multiple extensions for your entire team
  • Name directory feature by first or last name
  • Voicemail to email functionality
9.3
  • Leader in cloud unified communications
  • Seamless 3rd-party-app integration
  • Affordable and flexible pricing
9.0
  • Hosted PBX designed for business
  • Scales to meet your needs
  • 80+ customizable features
8.9
  • No special IP-phones required
  • Easy, do-it-yourself setup
  • Supports up to 10 employees
8.6
  • The phone system for the modern business
  • Free softphone app with real-time presence
  • Award-winning US-based support
8.5
  • Innovative and supportive receptionist tools
  • Teleworker solutions for remote working
  • Audio conderencing and N-way calling enabled
8.2
  • Get advanced PBX features
  • Cut phone bill up to 60%
  • Crystal clear calling
8.0
  • Auto-attendant features available
  • Use extensions and groups of extensions
  • Cloud contact management
7.8

Most Popular Articles

What is a PBX Phone System?

PBX stands for Private Branch Exchange, which is a private telephone network that's used within a company. Traditionally, companies utilizing a PBX system would have specific proprietary phones for the software. Nowadays, however, most companies use Open-Standards-based IP-PBX, which allows the companies to use the IP in VoIP as the transport technology. Besides saving your company money, a PBX phone system bypasses many of the traditional phone system delays, such as

  • Ring groups

  • Queues

  • Voicemail, and more

You want to learn more? Try our ultimate guide to a PBX phone system

What is a PABX system?

A Private Automatic Branch Exchange is slightly different than a traditional PBX system in that calls and exchanges are taken care of automatically, as opposed to via a live operator. Most systems nowadays are in fact PABX systems even if only referred to as PBX. It's important to understand all of the details associated with PABX systems in order to make the most of it in your company.

Benefits of VoIP for Business:

You may be thinking there's no point in switching to VoIP if you're already happy with your current telephone configuration. The problem is that you don't know what you're missing. After considering these benefits, you'll want to make the switch as soon as possible:

  • Savings - Like any business owner, you're probably always looking for ways to slash costs and reduce overhead. With VoIP, you don't pay extra to make long distance calls. That alone is reason enough to switch. If you have several locations, you can place calls between them for free. VoIP systems are easier to manage, so you won't have to pay to have technicians come out to work on yours regularly. A lot less hardware is needed too, so you can save money there as well.

  • Easy Configuration - Traditional phone systems are complex, so technicians need to install and configure them. VoIP systems on the other hand, are largely web-based. Installation and configuration are a breeze. In fact, anyone who's even slightly tech-savvy can handle it.

  • User Friendly Interface - Since traditional phone systems are so complicated, many employees never take advantage of their more advanced features. This isn't an issue with VoIP systems, which boast very user friendly interfaces. Adjusting and reconfiguring these systems is a snap. Also, even the most advanced features are designed to be intuitive to use, so your employees will be more productive and efficient.

  • Scalability - Expanding an existing, traditional PBX is a tall order that typically involves purchasing a lot of additional equipment and hiring a technician to make it all work. With an IP PBX, on the other hand, expanding or reducing the number of extensions you have couldn't be easier.

  • Advanced Features - Because VoIP systems for business are delivered via the Internet and largely web-based, they are compatible with all kinds of software applications. For example, you can easily integrate a VoIP system with your CRM system, allowing a client's information to pop up on the screen when you receive a call from them. Also, VoIP allows you to use unified messaging, so you can seamlessly switch between instant messaging, email, fax, phone and other methods of communication in a single conversation.

VoIP for business is easy and affordable to setup, so there's no reason to wait. The sooner you switch, the sooner you can stop overpaying for traditional phone service that doesn't offer half the advantages of VoIP.