Optimum Business has been awarded two "Highest Customer Satisfaction among Telephone Service Providers for Small/Midsize Businesses” accolades and offers a wide range of products that take into account, not only the needs of the individual, but the needs of your business as a whole. As well as their VoIP services, they offer Optimum TV to ensure that your clients, customers, employees and partners are kept up to date with business activity and news even while they’re in the office. They also offer optional combinations of packages, which means that you only have to buy what you need to use.
The features included from Optimum Business are wide ranging and all geared to make your business more efficient at low cost and low hassle to you. Listed below you’ll find some just a few of the features that set the company apart.
Optimum Business offers you separate online and call packages that you can buy separately or combine (at the cheaper price of $59.90 / month)
Optimum Online: This offers you the following features and does not require an annual or long-term contract:
If you buy the optimum online package you can also buy the optimum trunking package at a reduced rate of $29.95 / month. This is aimed at giving you mobility and flexibility when it comes to business calling.
Optimum Voice: This includes essential call features and offers flexibility regarding any add-ons you may need. The voice package offers:
The customer support offered comes in the form of email, telephone and live chat. All of these are available 24/7. There is an answer center that aims to solve any FAQs and provides step-by-step solutions to common questions. There are user guides for each product and a series of “Did you know” tutorials to take you through setting up and using your product and offer a 30-day money back guarantee if you are unhappy with the service.
The wide range of options offered by Optimum Business and the level of understanding the company has about of business needs is what sets them apart from other VoIP providers. The initiative to provide TV for your offices, demonstrates that, although they may not have the technical depth of integration for all their product features, they are focused on the needs of the people associated with your business.