VOIPo Review

Overview

VOIPo is an established internet phone provider with almost a decade of experience. Founded in 2006 and based in Newport Beach, this is another one of the famous Californian tech-companies that are making serious names for themselves in the Golden State. Privately owned and debt free, VOIPo represents something a little different in the industry. Targeting the residential and small business sectors, budget is top of the billing with this provider and VOIPo is famed for offering an incredible amount for its miniscule prices.

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Features

VOIPo has a mixture of basic, expected features and more advanced features – making it perfect for both beginners and veterans of the technology. As one of the few providers that focuses on existing landline and phone systems, VOIPo brings something different to the party:

  • Utilise 7/10/11 digit dialing

  • Transfer your current number and choose your own area code

  • Enjoy a 30-day money back guarantee

  • Use virtual numbers and virtual voicemail boxes

  • Custom inbound and outbound call routing

  • Call forwarding/blocking available

  • Caller ID with name and call waiting with ID

  • View voicemails online or in e-mail (get SMS notifications too)

Along with VoIP, you can also use the Cloud to take advantage of this technology. This will allow you to use online call logs, control panels and voicemail boxes. You can send faxes online and instantly change routing. Through the cloud, forward to any North American number or to a SIP address.

VoIP Plans

Although VOIPo publishes two separate plans for Home and Small Business, both are identical in features and cost. Pricing is available on a monthly rolling basis or payable in advance over a two year period.

The VOIPo plan for Home and Small Business comes equipped with fully unlimited calls to the United States and Canada – but you also get 60 minutes of free international calls every month. A free rollover line is included within the plan, along with a VoIP adapter and the ability to send and receive SMS text messages. Customers will also be able to use call blocking, do not disturb, forwarding, three-way, waiting and waiting ID with their VoIP package.

In comparison to other providers which have a collection of plans based on minutes per month and amounts of numbers, VOIPo is a refreshing change of simplicity.

Pricing

As mentioned, the pricing for Home and Small Business is exactly the same and comes in two options. If you want a rolling monthly contract, you’re going to be looking at $15.00 per month with no tie-in. However you can save almost 60% by purchasing 24 months in advance, making the cost just $6.21/mo.
 

Name of PlanMonthly RateCost-per-minuteActivation
Home/Small Business$6.21 - $15.00N/AFree

 

Ease of Setup

VOIPo works through the use of a VoIP adapter – hardware that connects to your existing phone(s) and essentially converts them into internet-ready devices. This is shipped to you free-of-charge, courtesy of VOIPo, and activation is also completely free too. In terms of setting up the adapter, it’s a quick and easy process outlined by the detailed instructions that come with the device. You can set up greetings, voicemails, forwarding and more during this process.

Customer Support

VOIPo’s support system is mostly hosted on the company website – with installation guides, feature support and a knowledgebase making up the majority of assistance. For those who want to contact the company directly, you won’t have any problems in getting to their e-mail, phone, mailing address or live chat. Remember that you have a 30-day money back guarantee so don’t worry about not having time to make your mind up. We got in touch with the live chat and e-mail support teams whilst reviewing VOIPo and they were very helpful and friendly.

Bottom Line

VOIPo is definitely swinging on the budget end of the spectrum and this is one of their real unique selling points. Despite offering prices way below most of the competition, VOIPo more than holds its own against residential/small business rivals – outperforming many of them in the features department. With free shipping, free activation, free adapter leasing and a money-back guarantee; there’s nothing stopping you giving VOIPo a go and making up your own mind.

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