5 Reasons to Get VoIP for Your Business

By Eddie NudelEddie Nudel

You may have heard the buzz about VoIP software being used in business and thought about how long your business can survive without one. It's become clear that VoIP is not only here to stay but is becoming a necessity for anyone who's serious about growing their business.

Businesses around the globe are embracing this recent technological communications advancement with excitement. With a slew of features, undeniable benefits and the ease of use, VoIP software is fast becoming a staple among the basic business inventory, and here are five reasons why.

VoIP online customers

1. Mobility

In today’s ever-flowing industry, a business that is stagnant will not be around for very long. Companies need to keep up with the pace, and that means being available wherever and whenever the demand requires. Stationary landlines limit businesses by keeping them tied to one location, stifling tremendous opportunities that are occurring around them all the time. VoIP lines, on the other hand, are mobile and that is a horse of a completely different color. Now tradesmen, executives and CEO’s can conduct business as usual from anywhere and at any time they’d like. With the mobility of some VoIP companies, such as Vonage, you not only have access to your regular business phone line, but you’ll also be able to utilize all the tools such as faxing and conferencing to keep your business running smoothly while you are away pursuing other ventures.

2. Do More, and Do it Better

VoIP services are truly becoming a package deal. You are now able to do multiple tasks simultaneously without ever having to skip a beat or wait for one task to finish before resuming another. For example, you can send information such as large files and images, all via the VoIP line. You can also hold conference calls and send video messages across these same channels with companies like RingCentral. With the strides this technology is making, your VoIP just might be able to run the office for you pretty soon.

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3. $$$

Especially when doing business abroad, phone bills can skyrocket. When you travel with your VoIP line, though, you aren’t charged any of the exorbitant roaming charges, additional fees and hidden surprises that usually get tacked onto a business trip. Call the same way you would from your office chair, and appreciate the savings. And with some companies, such as Grasshopper, you can also cut costs on travel altogether with video conference calling and other tools that allow for effortless collaboration.

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4. Get Closer to Your Customers

Reaching out to customers and staying connected with them should be a priority of yours and could help your business grow. These are some of the VoIP features that can help you stay close to customers:

  • Audio messaging: Tell customers that their business is important to you while they wait to speak with the next person in the sales funnel.
  • Translation software: Don't break your teeth over a different language when software exists that allows you to speak your own language while the customer speaks their language.
  • Audio-to-text Conversion: Read and answer voicemail messages instead of listening to them as an audio file and never keep them waiting

5. Security

While this isn’t the reason of reasons to jump on the VoIP bandwagon, it is an advantage that shouldn’t be overlooked. Using a VoIP through VPN (virtual private network) keeps all of your information encrypted and sends it through secure channels, so you can rest assured that there are no security leaks. What’s more, the VPN option can actually increase your bandwidth ability, making your conversations clearer and data processing smoother.

There are even more benefits once you start learning everything there is to know about VoIP. Get the facts you need to be knowledgeable in regards to communications, and watch your business soar. Check out our expert reviews of the leading business VoIP providers.


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