The Best Premium VoIP Services for Enterprise

By Top10 StaffTop10 Staff

When choosing a VoIP service for enterprise there are 3 core considerations to keep your eye on. The first is quality of service ( QoS), the second is security, and last but not least is features.

Regarding the cost of Enterprise VoIP, prices are usually not advertised, so expect to fill out a form for a free quote with most VoIP providers.

Enterprise VoIP

Each of the business VoIP providers on the below list is top-quality, scalable, and feature-rich. So, all that’s left for you to consider is which one offers the best fit for your business.


VoIP ProvidersGreat For... 
VonageUS-based enterprise companiesVisit Site
Ring CentralMultinational enterprise companiesVisit Site
8x8

One-platform solution for your employees

Visit Site
JiveMultinationals on a budgetVisit Site
OomaCustom communications solutionVisit Site

 


Here is a drill-down look at the top enterprise VoIP providers in the industry:

1. Vonage Business for Enterprise

Vonage

  • US-based network of 20+ POP locations
  • Conferencing for up to 300 users
  • Top-notch business integrations
  • Vonage will install and service all hardware
  • 24/7 US-based support

Vonage started out bringing residential VoIP service to millions of homes around America, and in recent years, the company has set out to do the same for the business world. As a major player in the VoIP industry, Vonage offers reliable service and a series of built-in features that rival any competitor.

The enterprise plans come in 3 levels - basic, UC, and plus. Many of the features are only available on Enterprise Plus, including auto attendant, hunt group, mobileconnect collaborate, and mobileconnect softphone.

The company has a highly extensive network which can help ensure high-quality QoS and can hook you up with a wide range of software integrations.

In addition, with Vonage Enterprise you will be able to use “Omnichannel Contact Center,” a unified communication system that integrates a traditional voice call center with chat and email, allowing you to communicate with your employers, coworkers, customers more effectively.

Inquire with the company for more information about Vonage’s enterprise solutions.

 

Visit Vonage Business


 

2. RingCentral for Enterprise

Ring Central

  • Multinational infrastructure
  • End-to-end encryption on every call
  • Sophisticated integrations
  • 24/7 dedicated support

RingCentral offers high-level functionality on all plan levels. Even the most basic plans offer full call management. These features include advanced call forwarding, call screening, unlimited video conferencing with screen sharing, multi-level auto attendant, and the ability to send and receive texts from your company’s business number.

The service is also fully mobile-ready, meaning you can access it remotely and work from anywhere.

When it comes to integrations, RingCentral works with Outlook, Oracle, Zendesk, Box, Google, Salesforce, Okta, and more, though some integrations may require paying for an add-on.

Contact RingCentral for a personalized quote on an enterprise package. The set up is what the company describes as “one intuitive platform for voice, video meetings, team messaging and collaboration, and contact center...Setup, deployment, and adoption is also easy and IT can manage it all from anywhere.”

Inquire with the company directly for more information about RingCentral's enterprise solutions.

Visit RingCentral


 

3. 8x8 For Enterprise

8x8

  • Sign up in minutes
  • One cloud solution for voice, video, chat and contact center
  • More than 1 million business users
  • Useful across industries

8x8 has one cloud application for everything you could need to help your employees communicate easily from anywhere, on any device. You don’t need any equipment or maintenance, reducing costs and involved parties. No matter the size of your office, 8x8 boasts the same service, bringing your teams together. You can take your office number with you, adding it to your cell phone, tablet or computer for out of office calls. You’ll have one single sign on (SSO) and ongoing access between each system, making it easy to go from chat to video call as needed.

There’s a free 30-day trial, and solutions across industries, such as retail, high-tech, manufacturing, healthcare, and government use.

Pricing depends on how many users your company has, with different plans for more comprehensive use and increased numbers of people. The most basic Enterprise plan, X Series X2, costs $25 per month, per user, and the most comprehensive plan costs $172 per month per user. All plans include unlimited calling within 14 countries, auto attendant, call handling, HD secure voice, mobile and desktop apps, presence detection, voicemail, and more.

Visit 8x8


 

4. Jive for Enterprise

Jive

  • 11 datacenters around the world
  • Free unlimited local and long distance calling minutes
  • Conference bridge allows you to host conference calls with up to 10 attendees
  • Integration with an assortment of top business software
  • Affordable and easy to set up and migrate contacts

According to Jive’s website, “Jive Cloud is hosted by 11 top-tier datacenters around the world to provide redundancy, call failover, scalability, and high availability.”

Jive’s packaging system is unique. While other VoIP providers offer basic packages and then charge extra for add-ons, Jive works the opposite way: it offers all customers unlimited access to 80+ features and bills them based on the number of users.

Jive’s cloud-based enterprise solutions are fully customizable and include hundreds of advanced features including auto attendants, virtual fax, voicemail to email, call queues, and missed call indicator, all backed up by 24/7 customer service.

Jive provides comprehensive analytics to help you make sense of your phone data, as well as features to track calls, filter calls, and monitor employee performance.

The service is mobile-ready, with an intuitive online management portal that allows employees to stay connected from around the globe.

Inquire with the company for more information about Jive’s enterprise solutions.

Visit Jive


 

5. Ooma For Enterprise

Ooma

  • Always-on system that just works
  • Unique systems
  • Communicate however and wherever you like
  • Call center software
  • CRM application integration

Here to help you solve problems and build opportunities for your business, Ooma allows you to streamline your communication across channels, countries, offices, and systems. It’s easy to add new locations, replace an outdated phone system, improve customer service and eliminate IT headaches easily. Ooma customizes the plans just for you, with a dedicated customer success hero guiding and supporting your business. There are no long hold times. There are multiple Points of Presence (POPs) and tier 1 carrier partnerships, allowing top call performance.

You’ll get advanced call analytics, intelligent call routing, desktop and mobile apps, team chat, call center service and more. With a free demo, there’s no reason not to try. You’ll get 24/7 support, so any problems will be quickly resolved without downtime on your end. Onboarding is super simple and completely managed by Ooma, so you won’t need to do anything other than get your own work done. You’ll get a personal walk-through so that you get the system you want, the first time you try it. Integrate your phone system with Google, Salesforce CRM, Dynamics CRM, Zendesk and more.

Visit Ooma


How to choose the best enterprise VoIP for your business

 

Let’s simplify the decision of which enterprise VoIP provider is the best choice for your business. For robust feature systems as well as extensive datacenters Vonage and RingCentral are top of the line. If you’re looking to manage your own on-site PBX system, Comcast are the experts. And for unlimited global calling as well as some robust infrastructure and features there are Jive and MegaPath.

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Top 5 Business VoIP Providers

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