Best Internet Phone Services of 2018

Choose from flexible, integrated, and game-changing features that meet your business demands– as well as your budget.

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This site is a free online resource that strives to offer helpful content and comparison features to its visitors. Please be advised that the operator of this site accepts advertising compensation from companies that appear on the site, and such compensation impacts the location and order in which the companies (and/or their products) are presented, and in some cases may also impact the rating that is assigned to them. To the extent that ratings appear on this site, such rating is determined by our subjective opinion and based on a methodology that aggregates our analysis of brand market share and reputation, each brand's conversion rates, compensation paid to us and general consumer interest. Company listings on this page DO NOT imply endorsement. Except as expressly set forth in our Terms of Use, all representations and warranties regarding the information presented on this page are disclaimed. The information, including pricing, which appears on this site is subject to change at any time.

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ProviderOur Score
High Voice Quality
Vonage
Average business savings: 36%
Best for: Small to enterprise companies
9.9
  • Supports 50+ lines
  • 100% free setup
  • Award-winning, 24/7 customer support
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RingCentral
Free phone up to 20 users
Best for: Businesses looking to scale
9.6
  • Free phone for 20 users
  • Add local numbers for $4.99
  • Dedicated support team
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8x8
Simple, all-in-one virtual office
9.3
  • Businesses looking to scale
  • Fees on a per-user basis
  • Mon-Fri phone support
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Jive
Average business savings: 43%
9.0
  • Virtual numbers available
  • Flexible contracts
  • Productivity-enhancing features
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MegaPath
Unlimited international calling
8.9
  • 25 CRM apps, including ZenDesk
  • On-site installation
  • 24/7/365 phone support
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Ooma
Save $50 and get free shipping
8.6
  • No contracts. Ever.
  • $19.95/user/month
  • Support team available 24/7
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Grasshopper
Free additional phone lines
8.5
  • Add multiple extensions
  • Google voice included
  • 24/7 via phone/chat support
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OnSip
30-day trial with all apps available
8.2
  • Pay-as-you-go plans
  • Flat, $7 setup fee
  • In-depth FAQ section online
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CloudPhone
Get setup in as little as 2 minutes
8.0
  • Enterprise-level features
  • No hidden setup fees
  • Limited phone and email
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Alliance Phones
Unlimited calling for 30 days
7.8
  • Cloud-based management
  • Zero setup/installation fees
  • 24/7 tech support
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Must Reads

What Is an IP Phone?

VoIP phones make and receive calls through an internet connection. Due to their low-cost nature, internet phones are cheap alternatives to traditional landline phones because they can work on any computer with a sound card. 

Function

IP phones are referred to as internet protocol phones because instead of using plain old telephone system (POTS) for receiving and placing calls, they connect to the internet using broadband. In comparison, VoIP phone service is considered more efficient compared to POTS.

Internet Phone Benefits

• Unified Platform


The ability to converge technology platforms makes Internet phone service more beneficial than traditional phone systems. Your provider probably designs applications that can work with voice systems, Internet, and computer networks. For instance, you can save voice mail messages as data on email because VoIP systems makes it possible to mirror your office phones on computer desktops for use anywhere with an Internet connection. Integrated or unified communications is technology that coordinates mobile devices, office phones, and computers to work together. You can achieve much more with VoIP systems than you can with traditional phone systems. 

• Cost Savings

Internet-based phone technology comes with more cost saving features than traditional systems thanks to the ability of your phone provider to deliver both phone and internet on the same cable, which reduces communication costs. Communicating over long distances using an Internet phone costs less than traditional phones because Internet phone billing is not based on the distance between the caller and the receiver. In addition, Internet phone systems make it possible for you to save on interoffice communication because the VoIP system remains part of the network regardless of location. 

Types of Internet Phones

Your Internet phone provider has two main types of VoIP systems: Software based and hardware based. Many ISPs provide a wide range of hardware for these services including adapters that allow regular phone systems in your house to be used as internet phones. In addition, VoIP software solutions allow phone calls through applications like Skype from computers with sound cards. 

Considerations

Despite their versatility, VoIP do not support 911 calls. Therefore, it is recommended to maintain both IP phones and traditional phone systems for emergencies. Hackers can also use spyware to access your VoIP phone system and eavesdrop on your conversations using “packet sniffers” or direct expensive phone calls through your internet connection. Your business internet phone system must, therefore, integrate firewall security with all networks to enhance security. 

Internet phones deliver voice communication and phone service through voice over Internet protocol (VoIP) technology. These phone systems have many advantages over traditional phone systems and have become increasingly popular in many homes and businesses. VoIP systems are affordable and have a wide range of applications. This service can be used for both voice and video communication provided there is an Internet connection.